Terms of Service

Last updated: August 13, 2026

1. Acceptance of Terms and Agreement to be Bound

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and Vacation-Aire LLC, a Utah limited liability company doing business as Best by Locals (BestByLocals.com) ("Company", "we", "us", "our") governing your access to and use of the Best by Locals website, mobile applications, and all related services (collectively, the "Service").

BY ACCESSING OR USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.

You represent and warrant that you are at least 13 years of age to create an account and use the Service. Users under 18 years of age should review these Terms with a parent or guardian. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind such organization to these Terms.

2. Service Description and Scope

Best by Locals operates a comprehensive digital platform providing vacation planning and travel recommendation services for coastal destinations. Our Service includes but is not limited to:

Curated restaurant recommendations with detailed information, reviews, and booking capabilities
Activity and experience discovery platform with scheduling and reservation management
Personalized vacation planning tools and itinerary generation services
Business directory services with verified contact information and operational details
User-generated content platform including reviews, ratings, and recommendations
Featured content and promotional listing services for business partners
Location-based services and mapping integration for enhanced user experience
Customer support and concierge services

The Service is provided on an "as available" basis and may be modified, updated, or discontinued at our sole discretion without prior notice. We reserve the right to impose limits on certain features or restrict access to parts or all of the Service without notice or liability.

3. User Accounts and Registration

Certain features of the Service may require you to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to maintain its accuracy. You are solely responsible for safeguarding your account credentials and for all activities that occur under your account.

You must immediately notify us of any unauthorized use of your account or any other breach of security. We shall not be liable for any loss or damage arising from your failure to comply with these security obligations.

4. User Conduct and Prohibited Activities

You agree to use the Service in compliance with all applicable laws and regulations. You shall not:

Violate any local, state, national, or international law or regulation
Transmit or procure the sending of any advertising or promotional material without our prior written consent
Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service
Use the Service in any manner that could disable, overburden, damage, or impair the Service
Use any robot, spider, or other automatic device to access the Service for any purpose without our express written permission
Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service
Use the Service for any commercial purpose without our express written permission
Post false, inaccurate, misleading, defamatory, or libelous content

5. User-Generated Content and Intellectual Property Rights

The Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("User Content"). You are responsible for all User Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting User Content to the Service, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Service and our business operations.

You represent and warrant that: (i) the User Content is yours or you have the right to use it; (ii) use of the User Content you supply does not infringe, violate or misappropriate the rights of any third party.

6. Business Listings, Third-Party Content, and Information Accuracy

The Service contains business listings, reviews, ratings, and other information provided by business owners, third-party sources, and users. We do not endorse, warrant, or guarantee the accuracy, completeness, or reliability of any such information. Business information including but not limited to hours of operation, pricing, availability, contact details, and services offered is subject to change without notice.

YOU ACKNOWLEDGE AND AGREE THAT:

All business information is provided "as is" without warranties of any kind
You must independently verify all information before making decisions or reservations
We are not responsible for any inaccuracies, errors, or omissions in business listings
Business availability, pricing, and services may differ from information displayed on the Service
We reserve the right to modify, update, or remove business listings at any time
Featured content and promotional listings are paid placements and do not constitute endorsements

7. Disclaimers and Limitation of Liability

DISCLAIMER OF WARRANTIES: THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF INFORMATIONAL CONTENT.

LIMITATION OF LIABILITY: IN NO EVENT SHALL Best by Locals, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

8. Indemnification

You agree to defend, indemnify, and hold harmless Best by Locals and its subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, actions, proceedings, investigations, demands, suits, costs, expenses, damages, and liabilities, including without limitation reasonable attorneys' fees, arising out of or related to:

Your use of and access to the Service
Your violation of these Terms
Your violation of any third-party right, including without limitation any copyright, property, or privacy right
Any User Content you post or share on or through the Service
Your interaction with any third party through the Service

9. Intellectual Property Rights and DMCA Policy

The Service and its original content, features, and functionality are and will remain the exclusive property of Best by Locals and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws. Our trademarks may not be used in connection with any product or service without our prior written consent.

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any User Content violates your copyright, please provide our designated agent with the following information:

A physical or electronic signature of the copyright owner or authorized agent
Identification of the copyrighted work claimed to have been infringed
Identification of the material claimed to be infringing with sufficient detail to locate it
Your contact information including address, telephone number, and email address
A statement of good faith belief that the use is not authorized by the copyright owner
A statement of accuracy and authority to act on behalf of the copyright owner

DMCA notices should be sent to: legal@bestbylocals.com

10. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using our Service, you agree that we can use such data in accordance with our Privacy Policy.

You acknowledge and agree that the Service may utilize cookies and similar tracking technologies to enhance your user experience. For detailed information about our use of cookies, please review our Cookie Policy.

11. Third-Party Links and Integrations

Our Service may contain links to third-party websites, applications, or services that are not owned or controlled by Best by Locals. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

12. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED.

You and Best by Locals agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Service (collectively, "Disputes") will be resolved solely by binding, individual arbitration and not in a class, representative, or consolidated action or proceeding.

The arbitration will be conducted by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Exception for Small Claims: Either you or we may assert claims in small claims court if the claims qualify, so long as the matter remains in such court and advances on only an individual (non-class, non-representative) basis.

13. Modifications to Terms and Service

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

We may also, in our sole discretion, modify or discontinue the Service (or any part thereof) temporarily or permanently with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

14. Termination and Account Suspension

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Governing Law and Jurisdiction

These Terms shall be interpreted and governed by the laws of the State of Utah, without regard to conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

16. Severability and Waiver

If any term or provision of these Terms is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms or invalidate or render unenforceable such term or provision in any other jurisdiction.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, or any other cause beyond our reasonable control.

18. Contact Information and Legal Notices

All legal notices, demands, or communications to Best by Locals shall be in writing and delivered by email to legal@bestbylocals.com or by certified mail to our registered business address.

For general inquiries about these Terms of Service, please contact us at:

Vacation-Aire LLC d/b/a Best by Locals
Email: legal@bestbylocals.com
Customer Support: support@bestbylocals.com
Website: www.bestbylocals.com